Upptec Open-Link

Upptec Open-Link is a completely original and first of its kind claims handling process, that revolutionizes the claims experience by providing a simple, user-friendly solution to expedite First-Call-Resolution (FCR) for insurance claims.

This innovative solution enables policyholders to file claims directly through a shareable link, accessible from any device, location and time. The sharable link fosters real-time collaboration between claim handles, policyholders and third-party adjusters. This allows multiple parties to cooperate on complex or large claims seamlessly - and everything is updated in real-time.

In addition, this solution automates the item identification and valuation which ensures transparency towards the policyholders and results in efficiency savings hen handling large claims.

That's not all, the solution also leverages on the ChatGPT-based AI. Our solution facilities Straight-Through-Processing (STP) and minimizes human intervention to accelerate claims resolution.

The implementation of Open-Link is hassle-free and requires minimum development time from the insurer, while at the same time offering a modern, high-tech claims journey that will increase the user experience.