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MAPFRE Digital Ecosystem Platform

Salud Digital Mapfre
Spain
Connected Insurance & Ecosystems 2021

Elevator pitch

MAPFRE Digital Ecosystem Platform interconnects the entire wide range of products, services and partners. From healthcare services, to benefits in petrol stations,travel, leisure services or personal financials, MAPFRE Digital Platform delivers a homogeneous and personalized experience based on customer needs. Customer centricity, data driven, agile tech platform are the key pilars of the platform, all of them supported by our Digital Culture.

Innovation Presentation

We live in a digital world, we manage our lives through our mobiles: we communicate with others, we buy products and services and we share our lives.

Customers are demanding more and more digital services to all companies, especially after COVID pandemic, and the insurance sector is no stranger to this need. The ecosystem of insurance partners of MAPFRE are already delivering non-insurance services in healthcare, car maintenance or home services, most of them in offline channel and out of the MAPFRE ecosystem, an the loyalty plan of MAPFRE is covering other kind of customer needs with benefits in petrol stations, travel, leisure services, personal financials ... By other hand there are more and more startups offering digital services th…

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