Employee Mood Monitor | eMood® | proven contribution to more happiness at work, lower absenteeism, higher productivity and customer satisfaction

Employee Mood Monitor - alias eMood® - is a fully-automated weekly pulse check with feedback loop to monitor the organisational mood.

When we launched eMood at a.s.r. in April 2020, we were overwhelmed by the impressive employee participation numbers, which have been at a consistently high level for over a year now (approx. 2500-2600 employees participate weekly).

What is eMood:
1) Employees rate 3 short varying statements in 9 seconds on their Happiness at work, Vitality and Productivity, via laptop or mobile phone weekly
2) Data is automatically processed into an anonymised dashboard. All managers receive an email with the dashboard of their own team weekly.
3) The mood score of the entire organisation is published weekly on the intranet. The Executive Board and Corona Crisis Team receive a more extensive dashboard for different organisational levels and employee groups to monitor the mood over time.
4) Teams have a weekly discussion of the mood scores.

Why is eMood so successful?
Both employees and managers recognise the added value: eMood has become a vital element for (remote) leadership.

Employees feel personally addressed by the statements in the eMood. They experience genuine interest and feel their voice is being truly heard. They have confidence that a.s.r. is monitoring the results in order to enhance their well-being.

We have given our leaders an accessible and easy tool for managing in the new reality. The weekly discussions in the team improve performance.

Since many employers have shown an interest in eMood®, we have decided to make this tool available to other organisations as well. 

We are therefore currently preparing for the roll-out in the market.

This is in line with the strategic mission of a.s.r.’s Disability segment, to not just to be the leading income insurer and service provider in insuring absenteeism and disability, but also to prevent absenteeism by helping to improve the health and sustainable employability of employees in the Netherlands. By offering eMood, a.s.r. increases its relevance as an income insurer for customers and gains more control over claims management.

Main technologies/software: Python, SQL, API